Information & resources on coronavirus
The Centers for Disease Control and Prevention (CDC) is responding to an outbreak of respiratory disease caused by a novel (new) coronavirus that has now been detected in locations internationally, including in the United States. The virus has been named “SARS-CoV-2” and the disease it causes has been named “coronavirus disease 2019” (abbreviated “COVID-19”). Federal, state, and local partners are coordinating to address and contain the outbreak within the U.S.
For the latest updates on this developing situation, constituents should visit the Delaware Division of Public Health coronavirus page. The most accurate and timely information regarding this outbreak is available through the Division of Public Health, as well as the CDC’s website and social media channels.
As part of the state’s response to the ongoing coronavirus disease 2019 (COVID-19) outbreak that has impacted many countries, including the U.S., the Division of Public Health (DPH) has opened a call center at its State Health Operations Center (SHOC) in Smyrna. The call center is open to take questions from the public, schools, medical providers, state agencies and community organizations.Hours of operation are 8:30 a.m. to 8:00 p.m. Monday through Friday and 10:00 a.m. to 4:00 p.m. Saturday to Sunday. Hours may be adjusted to accommodate for peak volume.
The call center number is 1-866-408-1899 or TTY 1-800-232-5460. There is also an email address where individuals can submit questions: DPHCall@delaware.gov
To date, the State of Delaware:
- Has activated the Division of Public Health’s State Health Operations Center to allow for enhanced response coordination;
- Maintains communication and outreach with federal, state and local partners;
- Coordinates and verifies testing for symptomatic persons with risk factors for COVID-19;
- Participates in frequent calls with health care systems, EMS and first responder agencies and other state agency partners;
- Provides information to health care professionals, businesses and organizations;
- Has reviewed and adapted current pandemic flu plans for COVID-19;
- Has opened a call center at its State Health Operations Center (SHOC) in Smyrna;
- Has issued a State of Emergency effective March 13, 2020 to mobilize State resources to assist with the response to the virus while advising the cancellation of large gatherings, prohibiting price gouging within the state, and requiring precautionary measures from the Delaware National Guard;
- Has ordered the closing of public schools, effective March 16 and extended through May 15;
- Has issued a stay-at-home order, effective March 24 through May 15 or until the public health threat is eliminated; and
- Has modified the State of emergency declaration to prevent landlords from evicting Delawareans from their homes during this crisis. Landlords also may not charge late fees or interest during the State of Emergency. Residential utility service companies are also prevented from terminating service or charging fees for late-payments for services.
What Delawareans can do:
Anyone who experiences fever, cough, or other acute illness should contact a health care provider as soon as possible. Please call ahead and inform the health care provider about your travel history or other risk factors for COVID-19.
Take steps to avoid spreading germs from any respiratory diseases with the following recommendations from Delaware DPH:
Testing for COVID-19:
The Delaware Department of Health and Social Services urges that those without symptoms do not yet seek testing. If you experience symptoms – fever over 100.4, dry cough, and shortness of breath – follow DHSS guidelines on testing.
DHSS Guidelines: To be tested, a referral from your provider is required. (*Bayhealth patients will be pre-screened via phone without needing to see a provider first.) Symptoms include: fever AND cough OR difficulty breathing. Contact your primary care provider if you have one. Those without a health care provider should call the Delaware DPH Call Center at 1-866-408-1899.
If you are experiencing a medical emergency, please reach out to 911 and communicate your symptoms directly to the operator.
The Internal Revenue Service (IRS) has established a special section focused on steps to help taxpayers, businesses and others affected by the coronavirus. The IRS has several resources online to help taxpayers at the IRS coronavirus webpage.
In response to COVID-19, the Treasury and the Internal Revenue Service (IRS) allow most tax filing and payments to be delayed until July 15.
If you have concerns or experience any difficulties due to the coronavirus outbreak, I encourage you to contact my office for assistance:
218 Russell Senate Office Building
Washington, DC 20510
P: (202) 224-5042
1105 N. Market Street, Suite 100
Wilmington, DE 19801
P: (302) 573-6345
500 W. Loockerman Street, Suite 450
Dover, DE 19904
P: (302) 736-5601
F: (302) 736-5609
Toll Free: (877) 668-3368